Service Desk Representative (Greeter)

About the role

As the first point of contact for members and visitors, the Service Desk Representative serves as a welcoming guide, ensuring every interaction is professional, positive, and helpful. This role is essential in creating an exceptional experience by connecting visitors to the right team members or departments to assist with financial questions, transactions, and goals.

In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3