Service Desk Manager Training
About the Course
Service Desk Manager is an IT service support solution designed to streamline support operations through tight integrations between request, incident, problem, change, knowledge, and asset and configuration management processes.
Gain essential skills taught by industry experts with a custom-tailored curriculum. Work on projects that add weight to your resume and get job-ready.
Course Highlights
- 30 hours of instructor-led training
- Self-paced videos
- 20 hours of projects and exercises
- Certification and job assistance
- Flexible schedule
- Lifetime free upgrades
- Mentor support
Training Options
- Self-Paced Learning
- 15 hours of pre-recorded videos
- E-learning content
- Lifetime LMS access
- 100% practical approach with labs and practicals included
- Learn at your own pace
- Online Classroom
- 30 hours of instructor-led live training
- Doubts resolved with trainers
- Multiple batches available:
- Weekend: Jul 25 - Aug 09, 07:00 PM
- Weekdays: Jul 28 - Aug 12, 07:00 PM
- Weekend: Aug 01 - Aug 16, 09:00 AM
- Weekdays: Aug 04 - Aug 19, 09:00 AM
Course Content
Download the curriculum for detailed course content. Contact us for more information.
Hands-on Labs & Use Cases
Complete practical-oriented projects and use-cases to experience how the skills learned will solve real-time problems. At least two projects are included, with assisted lab setup to practice skills.
Certification
Upon completion of the training, you will be provided a course completion certificate which adds weight to your resume and increases your chances of getting hired.
- Certification assistance
- Sample certification questions
On-Job Support
The TekSlate On-Job Assist service is offered in partnership with the Global Tech Community. This service provides tech support for IT professionals or freshers to complete tasks.
- Support for tedious and time-consuming tasks within deadlines
- 100+ subject matter experts (SMEs) available
- Assistance for newbies, freshers, or experienced professionals
- Flexible plans: Pay per hour, pay per week, or monthly