Service Desk Coordinator
About the role
Paul Mitchell The School St. Louis is a premier cosmetology school dedicated to training future beauty professionals in the heart of the Central West End. As a member of our team, you'll find a supportive, collaborative environment where educators and staff are empowered to inspire students and shape the next generation of the beauty industry. Since 2007, we've cultivated a vibrant workplace that values professional growth, creativity, and meaningful connections. Join us and enjoy opportunities for development, creative expression, and the chance to make a lasting impact on both students' lives and the world of beauty!
Responsibilities
- Greet and accommodate guests who call, text, or enter the school, making a memorable first impression.
- Participate in assisting and mentoring Future Professionals as they observe and learn the systems required for a smooth guest service experience, from check-in to check-out.
- Handle phone systems.
- Manage cash drawers and balance cash.
- Schedule guest appointments.
- Support a positive learning environment for all who enter the campus.
Requirements
- Customer service experience.
- Sales experience (supporting and recommending products and services to guests).
- Experience maintaining organized product displays and stocked retail shelves.
- Experience handling phone systems.
- Ability to manage cash and balance cash drawers.
- Friendly personality.
- Good organization and communication skills.
- Passion for the beauty industry, honesty, and professionalism.
- Basic computer and software skills.
- Ability to stand, walk, perform repetitive motions, and spend time at a computer screen.
Benefits
- Employee discounts on products and services.
- Monthly paid staff training.
- Opportunity to support student clubs and activities.
Pay
Competitive pay at $17 per hour.
Schedule
Part‑time position requiring flexibility with shifts available in the mornings, afternoons, evenings, and on Saturdays. Work is onsite at the St. Louis campus.