Service Desk Associate

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! What will I do? Engage customers in friendly conversation while making eye contact and smilingProactively offer additional assistance or services and thank the customer for shopping at WegmansProperly bag items to ensure products arrive at their destination in the condition they left the storePartner with departments to ensure questions are answered and problems are resolved At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.