Service Deport Staging Technician (Ultrasound)

Who We Are

Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide. Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.

Role Description

Responsible for supporting and executing staging and logistics duties in the Service Depot. Key Duties And Responsibilities, Other Duties May Be Assigned

• Verify material condition, assemble, install peripherals and software as required
• troubleshoot, and repair ultrasound systems, circuit boards (PCB) and probes (as needed)
• through use of own skills and knowledge.
• Track in/out of material, report on status, and ready material for shipment
• Support readiness of DEMO equipment that is routed through the Service Depot for update, maintenance and repair

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education & Experience: Technical training and 2 years of experience with medical or complex capital equipment preferred
• Knowledge and ability to read follow installation guidelines and the use of DVMs
• Knowledge and ability to interpret BOMS and assembly drawings
• Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking
• ISO, FDA, CMDR Awareness Training preferred

Skills, Abilities & Competencies

You must be comfortable with technology, and be able demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, Google Chrome and Win 7 and 10 OS. High attention to detail. Understanding of terminology and ability to share and communicate effectively within the group. Ability to organize and prioritize tasks resulting in consistent productivity. Ability to function within and support a team environment and build strong working relationships. Dependable and punctual. Ability to meet accuracy and productivity goals. Good problem solving skills, ability to evaluate situation and prioritize factors in decision making. Self-motivated, utilize available resources for self-improvement and development. Flexible: able to follow directives and accomplish tasks outside of normal duties

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• talk or hear
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud

Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off, tuition reimbursement, and more!

Inclusion and Diversity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.