Service Department Manager (Commercial Roofing)

Lead a Growing Service Division with a Well-Established Commercial Roofing Contractor Location: West Palm Beach We are partnering with a respected commercial roofing contractor in South Florida that is looking to add an experienced Commercial Roofing Service Manager to its leadership team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys managing people, projects, and client relationships while helping grow a successful service department. The ideal candidate will bring a strong background in commercial roofing service, repairs, maintenance, and leak investigations, coupled with proven leadership experience managing crews, schedules, and customer accounts. Similar service manager profiles often oversee multi-million-dollar service operations, manage field teams, and drive department growth through both operational excellence and business development. ResponsibilitiesManage the day-to-day operations of the commercial roofing service departmentLead and support service crews, field supervisors, and subcontractorsOversee service, repair, maintenance, and warranty projects from start to finishSchedule manpower, equipment, and resources to maximise efficiencyBuild and maintain strong relationships with property managers, facility managers, and building ownersReview estimates, proposals, and work orders to ensure accuracy and profitabilityMonitor job costs, department performance, and operational KPIsEnsure all work is completed safely and in compliance with company and OSHA standardsSupport business development efforts and identify opportunities for recurring service contracts Requirements5+ years of experience in commercial roofing service management, operations, or supervisionStrong knowledge of commercial roofing systems including TPO, PVC, EPDM, Modified Bitumen, Metal, and Roof CoatingsExperience managing service technicians and field personnelAbility to estimate and manage repair and maintenance projectsStrong organisational, communication, and leadership skillsProficiency with Microsoft Office and roofing/project management softwareValid driver's licence What's on Offer?Competitive base salaryPerformance-based bonus structureComprehensive benefits packageCompany vehicle or vehicle allowanceCareer progression opportunities with a growing organisationStable pipeline of work throughout South FloridaOpportunity to make a significant impact on the growth of an established service department If you're an experienced commercial roofing professional looking to take the next step in your career and lead a high-performing service team, we'd love to hear from you.