Service Delivery Manager
Tata Consultancy Services · Kansas City, MO · 4 wk ago
Information TechnologyFull-time
About the role
This position is responsible for managing the company's social media presence and engaging with customers online.
Responsibilities
- Develop and execute social media marketing strategies to increase brand awareness and customer engagement.
- Monitor and respond to customer inquiries and feedback on social media platforms.
- Create and curate content for various social media channels.
- Analyze social media performance metrics to inform future strategy adjustments.
Requirements
- Bachelor's degree in Marketing, Communications, or a related field.
- At least 2 years of experience in social media management or a similar role.
- Strong understanding of digital marketing principles and trends.
- Excellent written and verbal communication skills.
- Proficiency in using social media management tools such as Hootsuite, Buffer, etc.
Qualifications
- Experience with SEO and content optimization.
- Knowledge of analytics tools like Google Analytics.
- Ability to work independently and manage multiple projects simultaneously.
Skills
- Strong analytical skills.
- Effective problem-solving abilities.
- Attention to detail.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
Pay
$50,000 - $60,000 annually.
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM.