Service Delivery Center, Workflow Platform Frontend Engineer - Senior

About the role

Location: Alpharetta, Dallas

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. We are seeking an experienced Frontend Engineer to build modern workflow, case management, automation and AI-powered user experiences for enterprise-scale automation platforms. The ideal candidate will have strong frontend development experience and hands-on exposure to at least one workflow, BPM, low-code or automation platform, with the ability to contribute across a diverse automation ecosystem.

Responsibilities

• Web & User Experience Development: Design and develop enterprise-grade workflow and automation applications.
• Build task management interfaces, case management applications, workflow portals and administration consoles.
• Create reusable UI frameworks, components and design systems.
• Develop dashboards, reporting interfaces, monitoring capabilities and workflow analytics experiences.
• Workflow & Automation Experiences: Build intuitive experiences for workflow execution, approvals, escalations, notifications and exception handling.
• Develop self-service onboarding and operational management capabilities.
• Integrate user interfaces with workflow engines, APIs, analytics solutions and AI services.
• Support multi-tenant and role-based access capabilities.
• Engineering Excellence: Follow modern frontend engineering practices.
• Collaborate with architects, UX designers, backend engineers and product teams.
• Ensure accessibility, responsiveness, security and performance best practices.
• Contribute to automated testing and CI/CD pipelines.

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Information Technology or equivalent experience.
• 5+ years of frontend engineering experience.
• 2+ years of workflow, automation, BPM, low-code or enterprise platform experience.

Skills

• Frontend Technologies: Experience with at least one modern frontend framework: React.js, Angular.
• Additional Skills: TypeScript, JavaScript ES6+, HTML5, CSS3 / SCSS, Material UI, Tailwind CSS, Responsive Web Design.
• Workflow & Automation Platform Experience: Hands‑on experience with at least one platform from:
  • Open BPM & Orchestration Platforms: Camunda 7 / Camunda 8, Flowable, Fluxnova, Temporal.
  • Low‑Code Platforms: Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.
• Workflow & Process Knowledge: BPMN 2.0 concepts, Human Task Management, Case Management, Workflow Dashboards, Task Management Solutions, Process Monitoring, Business Process Automation, Workflow Lifecycle Management.
• Analytics & Reporting: Exposure to one or more of: Power BI, Tableau, Workflow Analytics, Operational Dashboards, KPI Reporting.
• Preferred Skills: bpmn.io customization, Workflow visualization frameworks, Dynamic form builders, Microsoft Teams integration, Copilot Studio, Micro‑frontend architectures, AI‑powered user experiences, Low‑code development platforms.
• AI & Emerging Technologies – Preferred: Generative AI solutions, AI Agents, Conversational User Experiences, Agentic Workflow Interfaces, MCP Integrations.
• Preferred Industry Experience: Banking, Financial Services, Insurance, Healthcare, Enterprise SaaS Platforms.
• What Will Make You Stand Out: Experience building workflow‑centric user experiences, Ability to work across multiple workflow and automation technologies, Understanding of low‑code and intelligent automation ecosystems, Experience delivering enterprise‑scale digital transformation initiatives.