Service Customer Experience Coordinator
Basil Family Dealerships · Lockport, NY · 3 wk ago
Customer Service$19/hrFull-time
About the role
Basil Family Dealerships is seeking a Service Customer Experience Coordinator in Lockport, NY. This position offers competitive pay and entry-level opportunity with potential for advancement.
Responsibilities
- Handle inbound and outbound calls, texts, and emails
- Schedule service appointments and follow up with customers
- Reconnect with past and inactive customers
- Support the service team by maintaining strong customer communication
- Accurately log interactions in the system
Requirements
- Strong communication skills (phone, text, and email)
- Previous customer service experience
- Positive, professional attitude
- Comfortable with computers and learning new systems
- Reliable and team-oriented
- Call center experience is a plus, but not required
Qualifications
- High School Diploma/GED
- Not specified experience required
Skills
- Customer service skills
- Computer literacy
Benefits
- Competitive pay
- Paid training and ongoing support
- A fast-paced, team-focused environment
- Opportunity to build a long-term career in automotive
Pay
$19.00 per hour
Schedule
Full Time Regular
Shift
Not specified
Hours per week
Not specified
Application
To apply, please visit the company's website: https://secure5.saashr.com/ta/BasilCars.careers?rnd=JLT&ShowJob=503664774&%40rtm=1