Service Customer Care Rep
Crown Equipment Corporation · Kissimmee, FL · 1 wk ago
OTHRFull-time
Location: Kissimmee, FL 34747
Responsibilities
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Requirements
- High school diploma or equivalent
- Less than 2 years related experience
Preferred Qualifications
- Excellent phone skills
- Good communication, organizational, math, and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience, and knowledge
- Ability to multitask