Service Coordinator - Part Time

Responsibilities

• Affords residents and families access to necessary services to maintain a self-reliant lifestyle.
• Promotes wellness activities for all residents.
• Educates residents, families, and staff about available community resources.
• Affords residents opportunities to build informal support networks among themselves and with family members.
• Serves as a liaison between community agencies, service providers, and residents.
• Affords residents encouragement to be proactive in addressing their social, psychological, and physical needs.
• Facilitates meeting of needs when necessary, while avoiding the creation of unhealthy dependence.
• May assist residents or coordinate training for residents in understanding lease and tenancy obligations.
• Maintains oversight of the delivery of services to residents to ensure appropriateness, timeliness, and satisfaction.
• Manages services for residents requiring assistance.
• Provides limited case management (evaluation of social, psychological, and physical needs and the development of a service plan) for a resident when general service community does not provide such service.
• Shares information on service availability, application procedures, resident rights, etc., both individually and as a group.
• Reports all suspected abuse situations to the appropriate agency.
• Advocates and negotiates on behalf of residents for adequate, timely, and cost-effective provision of services.
• Meets with service providers as needed and appropriate.
• Assembles a directory of community services and makes it available to residents, families, and management.
• Affords documentation of contact with residents, providers, and families.
• Ensures confidentiality of resident files by keeping them in a secure area.
• Completes reports with copies given to the site supervisor, Quality Assurance Administrator, Manager, and government agency (where applicable) in an accurate and timely manner.
• Pursues avenues for additional services through private local, state, and federal sources.
• Crafts a service management plan as required.

Requirements

• Bachelor’s Degree – concentration in Social Work or Gerontology preferred.
• Licensed Social Worker (LSW) or Master's of Social Work (MSW) highly preferred.
• Demonstrated working knowledge of community services / residential social work programs, ideally of those in the region.
• Proven experience in service management, including organizing, problem-solving, and advocating.
• Trained in the aging process, elder services, disability services, drug and alcohol abuse, and mental health issues.
• Aware of eligibility for and procedures of Federal and state entitlement programs.
• Aware of legal liability issues relating to providing service coordination.
• Good communication, writing, problem solving, and organizational skills in addition to strong advocacy capabilities.

Compensation & Work Setting

• Pay starting at $24.00/hr.
• Part-time schedule: Monday - Friday.
• Ability to reliably commute or planning to relocate before starting work.
• US work authorization (Required).
• Work Location: On-site.

Why Build Your Career with RHM Real Estate Group?

• A dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties.
• Diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate.
• Dedicated to fostering a culture of teamwork, integrity, and commitment.
• Core values — teamwork, will to win, be a good person, and loyalty — guide everything we do.
• Collaborates with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success.
• Opportunity to grow, contribute, and thrive.
• Equal opportunity employer.