Service Coordinator II - Jefferson Chase and Woodland Valley

National Church Residences is the nation’s largest provider of affordable senior housing and health care services. This Service Coordinator role serves two senior apartment communities: Jefferson Chase (50 units, 5782 Berkshire Valley Rd., Oak Ridge, NJ 07438) and Woodland Valley (58 units, 115 Woodland Ave., West Orange, NJ 07052).

Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents
• Identify low-cost service providers and/or negotiate discounts
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally, exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred. Working knowledge of supportive services and local community resources. Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays

Programs vary depending on Full Time, Part Time or Contingent Status.

Pay

$24.41 per hour

Schedule

Full Time – 40 hours per week