Service Coordinator

Job Description Summary

Service Coordinator

DUTIES & RESPONSIBILITIES

• Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance
• Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers
• Directs the supply of parts to shop mechanics, other branches and customers
• Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required
• Orders parts in order to maintain adequate supplies
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory
• Handles customer complaints regarding equipment condition or operation
• Perform other duties assigned as assigned by the manager

QUALIFICATIONS

• High School Diploma, preferred
• Valid driver's license
• Strong experience with parts inventory management
• Knowledge of purchasing process including optimum order sizing for reduced cost
• Basic computer skills
• Supervisory skills
• Personal and professional integrity
• Flexible of approach to problem solving

PHYSICAL DEMANDS

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

Paid Time Off

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Additional Information

Sunbelt Rentals supports service members. Veterans encouraged to apply.

Job Category

Service Support

Position Type

Full Time

Date Posted

Not specified

Job ID

2026-11427