Service Coordinator

About the role

Empower lives. Connect with purpose. Create a community that CARES. Ready to Be a Difference-Maker?

Responsibilities

• Empower residents to live independently by connecting them with essential services and support programs.
• Build and maintain a robust network of local agencies, providers, and wellness resources.
• Educate and guide residents and families through Federal, State, and local programs tailored to senior adults.
• Organize and promote fun, engaging wellness activities that build connection and health.
• Be the go-to liaison between residents and service providers, ensuring timely and quality support.
• Collaborate with the management team to identify residents in need and provide proactive assistance.
• Monitor service delivery to ensure residents receive high-quality, timely care.
• Advocate and negotiate on behalf of residents for cost-effective and adequate services.
• Create and maintain an up-to-date directory of community resources for residents and staff.

Requirements

• Bachelor’s degree in Social Work, Gerontology, Psychology, or related field (Required)
• A heart for helping others and a passion for community connection
• Knowledge of local services, state and federal programs, and senior resources
• Excellent communication and relationship-building skills
• Problem-solving mindset and a team-oriented attitude
• Organized, resourceful, and ready to take initiative

Qualifications

• Experience in a similar role preferred
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Skills

• Strong organizational and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of aging-related issues and resources

Benefits

• Full benefits package: Medical, Dental & Vision Insurance
• Voluntary Life & Disability Insurance
• Paid holidays, personal, vacation, and sick time
• 401(k) with Employer Match
• Immediate Pay Access
• Employee Assistance and Health & Wellness Programs

Pay

Competitive salary commensurate with experience

Schedule

Full-time position

Company Information

SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.