Service Coordinator

Center for Human Services - Missouri · St Louis, MO · 3 wk ago

OTHRFull-time

About the role

The Center for Human Services (CHS) is seeking a Service Coordinator to help individuals with intellectual and developmental disabilities meet their personal needs and goals. This position involves helping people identify and obtain needed services and supports, advocating for services, and ensuring quality of care.

Responsibilities

Help people with developmental disabilities and their families identify and obtain needed services and supports.
Advocate for, monitor, and evaluate services along with the individuals, their families, or guardians.
Manage a caseload of varying ages, disabilities, and case complexity to improve the quality of support and services.
Develop community relationships and support systems and link resources as needed.
Maintain regular contact with individuals and their teams to identify needs and create an action plan to assist the person in meeting those needs.
Ensure quality enhancement by monitoring and assessing the quality, timeliness, and effectiveness of services and support received.
Complete written case note documentation for all activities within three business days of TCM activity.
Participate in knowledge enrichment by completing all training as assigned and attending conferences and seminars.
Create team unity by accepting and willingly carrying out special assignments or duties.

Requirements

A Bachelor’s degree from an accredited college or university or Registered Nurse license.
Experience in working with individuals with intellectual and/or developmental disabilities in a community-based setting.
Experience with case management and documentation applications.
Experience as a member of a multi-disciplinary team in developing person-centered plans.
Experience using the Microsoft Office Suite.

Qualifications

Must have reliable transportation and an acceptable driving record.
Must use your own vehicle for transportation.
Must be able to drive for work-related assignments to individuals' homes to meet face-to-face with individuals on caseloads.
Must have a valid driver's license.
Must provide proof of personal, valid vehicle insurance.
Must have access to reliable internet for telecommuting employees.

Skills

Ability to work with a variety of professionals from a range of disciplines.
Ability to communicate orally and in writing in an effective, appropriate, and clear manner.
Ability to utilize multiple computer formats.
Ability to work in a professional manner with people of economically and culturally diverse backgrounds.
Ability to complete work within the specified timelines, in an accurate manner, and the ability to return calls and emails within one business day.
Ability to effectively set and communicate timelines and follow established timelines while maintaining adaptability for unforeseen changes and circumstances or needs.
Ability to work independently and be resourceful while asking for assistance when necessary.
Ability to apply mathematical skills and concepts with regards to understanding, reviewing, creating, and maintaining budgets.
Ability to exercise discretion regarding confidential information.
Ability to advocate for the rights of the individuals served.
Ability to facilitate and lead an ISP team.

Competencies

Accurate listening
Conceptual thinking
Give/receive constructive criticism
Handling stress well
Leading others
Monitoring others
Personal accountability
Proactive thinking
Being able to relate to others
Realistic goal setting for others
Respect for policies
Results-orientated thinking
Self-confidence
Problem-solving
Attention to detail
Organizational skills
Time Management skills
Adaptability
Persistence
Long range planning
Practical thinking
Express empathy
Remaining unbiased

Benefits

CHS offers best-in-industry benefits, including:

Comprehensive health insurance
Retirement savings plan
Flexible spending accounts
Employee assistance program
Continuing education reimbursement
Professional development opportunities

Shift

FT (40 hrs.) Mon-Fri: 8am-5pm

Equal Opportunity Employer

Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.