Service Controller
Easton Coach Company LLC Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
About the role
Beacon Mobility is seeking individuals who are passionate about providing exceptional customer service and driving innovation in the passenger ground transportation industry. The ideal candidate will be responsible for managing and operating motorcoach and transit services, ensuring safety, efficiency, and reliability.
Responsibilities
- Manage and operate motorcoach and transit services
- Ensure safety, efficiency, and reliability of services
- Communicate effectively with clients and team members
- Adapt to changing customer needs and market demands
- Collaborate with other departments to enhance service delivery
Requirements
- High school diploma or equivalent
- Valid driver’s license and good driving record
- Experience in customer service or related field preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours and occasional overtime
Qualifications
- Passport required for international travel
- Knowledge of local and regional regulations
- Proficiency in Microsoft Office Suite
Skills
- Customer service skills
- Teamwork and collaboration
- Problem-solving and decision-making
- Time management and organization
Benefits
Beacon Mobility offers competitive compensation packages, comprehensive health insurance, retirement plans, and opportunities for professional development and growth.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Hours vary based on department and shift requirements.