Service Consultant

About the Role

We are seeking service-oriented individuals with excellent organization and communication skills for our Service Consultant position. At the core of our Company Values, we believe in developing lifelong customer relationships. As a liaison between technicians and guests, your responsibilities include monitoring the progress of each vehicle, making repair recommendations, and ensuring guest communication. Satisfying customer demands while maintaining a positive experience is essential.

Responsibilities

• Greet customers promptly and in a friendly and courteous manner
• Work closely with guests to resolve problems and ensure their maximum satisfaction with the repair process
• Utilize all aspects of the MPI system and present recommended repair suggestions to every customer
• Sell proper services and repairs to meet customer’s perceived needs
• Gain customers approval for all repair orders prior to beginning work
• Conduct business with honesty, integrity and in accordance with Our Values, Code of Business Conduct and our Polices & Procedures

Requirements

• Associate's degree from a two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience
• Sales ability and basic automotive knowledge
• Legally able to work in the United States
• Must have a driver’s license and maintain insurability
• Pre-employment drug screen

Benefits

• PPO Medical coverage with available wellness and tobacco-free discounts
• Vision and Dental Insurance, Flex spending accounts, and other annual offerings
• 401K saving plan with 4% match effective immediately
• Generous Paid Time Off schedule
• Holiday, Bereavement, Jury Duty, and Training Pay available
• Company-paid Life, AD&D, Long-term Disability, and Business Travel Accident Insurance
• Direct Deposit
• Employee Assistance Program
• Career growth opportunities based on performance

Pay

Bi-weekly commission pay plan based on service labor gross with a potential range from $60k to $150k. A pay guarantee is provided for the first 4 months of employment while building customer base.

Schedule

Full Time

About Our Dealership

Our company maintains a strong policy of equal employment opportunity for all associates. We believe our employees are our greatest asset. We treat all employees with respect and appreciation for their contributions. We look for strong candidates who embrace hospitality and integrity to support our valued customers. We are committed to an environment of trust, teamwork, challenge, and development, delivering excellence while constantly seeking ways to improve our knowledge, skills, and performance.