Service Consultant
Description
Drive the Future of Service at Ingersoll Automotive of Danbury
Are you a high-energy communicator with a passion for automotive excellence? At Ingersoll Automotive, we aren’t just fixing cars; we’re redefining the luxury service experience. We are seeking a Service Consultant to join our elite team in our state-of-the-art facility.
- Represent our Brand: Act as the primary liaison between our guests and the service department, ensuring every interaction is seamless and professional.
- Expert Guidance: Translate complex technical needs into clear, actionable advice for our customers.
- Workflow Integration: Use our cutting-edge dealership management systems to track repairs, manage schedules, and provide real-time updates.
- Relationship Building: Foster long-term trust by being a transparent advocate for the customer’s vehicle health.
Why Join Our Team?
State-of-the-Art Environment: Work in a climate-controlled, ultra-modern facility equipped with the latest diagnostic technology.
Career Growth: We invest in your future with continuous manufacturer training and clear pathways to management.
Elite Benefits: Comprehensive health, dental, and vision insurance available, 401(k) plan, and generous paid time off.
The Ideal Candidate
You don't need to be a mechanic, but you do need to be a master of people.
Previous experience in automotive service writing or high-end hospitality is preferred.
Communication: Exceptional verbal and written skills.
Tech-Savvy: Comfortable navigating modern CRM and DMS platforms (e.g., Tekion, CDK, or Reynolds & Reynolds).
Mindset: A "solutions-first" attitude with a commitment to maintaining our 5-star customer satisfaction rating.
Requirements
Successful completion of a background check and pre-employment drug screening, consistent with applicable law.