SERVICE CONCIERGE

About the role

At Beaver Chevrolet, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and are seeking a hard working, eager to learn individual excited to serve alongside of us.

As a Service Concierge/ Greeter you will be welcoming customers into the guest lounge area while providing excellent customer service and maintain a clean and tidy work space. We are looking for someone who is dependable and loves building relationships on a daily basis.

Responsibilities

• Be the face of our team, greeting guests upon arrival in lounge area and on service drive
• Assist customers as needed with the utmost customer service
• Lead by example and be an advocate for staff
• Be a liaison between customers and the service department as needed
• Handle inbound service appointment requests if needed in a prompt and professional manner

Requirements

• Exceptional customer service skills
• Strong business communication skills
• Ability to learn quickly
• Ability to respond quickly and appropriately to difficult situations
• Must be professional in appearance and conduct
• Must be able to count and balance money
• Must have a friendly upbeat attitude and be a team player

Benefits

• Closed on all major holidays
• Team outings including Escape Room and Top Golf
• Extensive inventory selection of over 700 vehicles
• High-volume store averaging 350+ units a month
• Flexible Spending Plan
• State-of-the-art facility and equipment
• Opportunity for internal promotion and career growth with company
• Family-oriented and friendly work environment
• Tenured leadership and management team, with a focus on career development
• Flexible schedule
• 401(k) retirement plan
• Employee purchase and service discount
• Full benefits including: Medical, Dental, Life, Disability and Cancer Plans