Service Clerk

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Benefits

• Above-Average Industry Pay
• Comprehensive Benefits Package (including Medical/Dental/Vision)
• 401K Plan with Company Match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth Opportunities
• Paid Training
• Family-owned and Operated
• Health and Wellness

Position Purpose

Responsible for providing clerical support to the Service Department.

Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Sets up and maintains Service files, including but not limited to machine files and payroll documentation
• Processes technician time sheets and forwards to clerical staff for processing per guidelines
• Inputs data into open work orders such as fuel and lube, sublet, labor, and mileage
• Answers Service department telephone calls in a timely, professional manner
• Collects and relays information correctly, takes messages, and transfers calls appropriately
• Assists in telephone coverage for the branch per schedule
• Consistent and reliable on-site attendance
• Performs other job-related duties as assigned

Minimum Qualifications

• High School Diploma or Equivalent
• One-year office experience required; experience in heavy equipment or trucking industry preferred
• Exceptional Interpersonal skills and excellent communication skills
• Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
• Proficient 10-key skills
• Valid driver's license

Physical Requirements

• Must be able to sit for long periods
• Pushing/Pulling/Lifting/Carrying up to 25 pounds without assistance
• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
• Must be able to tolerate exposure to typical noises, hazardous materials, and fumes/odors associated with the shop
• Must be able to safely work around pressurized, mechanical, and electrical equipment

This position is considered safety-sensitive.