Service Center Supervisor

Matthews International is seeking a Service Center Supervisor for our Brooklyn, NY Service Center. This Supervisor will be responsible for the Day to day operation of a distribution center including customer service, inventory control, Dispatching, and maintenance of the Equipment and delivery of company products to external customers. This is a full time, first shift position. Monday - Saturday. (Must have Saturday availability). Matthews International is a world wide leader in casket manufacturing, providing the highest quality wood, metal and cremation caskets and other products to our funeral home customers. Job Responsibilities Plans and schedules receipt and delivery of distribution center products. Performs routine quality inspections of incoming product and reports quality issues. Planning and scheduling dispatch operations, including routes and schedules for Drivers. Handles day to day execution of inventory processes for numerous items across different SKU’s. Supervises the daily work schedules of picking, staging and loading outgoing shipments of product. Executes the delivery of any expedited shipments on an emergency basis. Measures, monitors and reports operations performance and efficiency metrics. Directs and guides the day to day operations staff including warehouse/driver positions. Oversees and/or performs SAP transactions. Will train as needed Executes continuous improvement programs using Lean principles. Utilizes the Matthews Management System in DC Operations. Leads employee training. Operates delivery vehicles and makes deliveries (approximately 25% of the time). Additional duties as assigned.