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Jobs · Management · Arizona

Service Center Outbound Warehouse Manager

Graybar · Phoenix, AZ · 4 days ago
On-siteManagement$68k–$95k/yrFull-time

About the Role

As the Service Center Outbound Manager, you will manage assigned zone/service center operations including staff, process management, security procedures, and all customer service functions.

Schedule

Monday - Friday, 9:00am - 6:00pm or depending on business needs.

Pay

The expected base salary for this position is starting between $67,910.00 - $94,761.00 annually, with additional bonus eligibility based on specific and relevant business metrics.

Responsibilities

  • Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning.
  • Train team on all aspects of applicable business systems, including the use of system features to improve accuracy and efficiency of all assigned processes.
  • Manage activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting of merchandise; maximize warehouse efficiency by recommending workstation changes and other work improvements as dictated by material stocking requirements. May also be required to assist in these activities as needed.
  • Manage incoming and outgoing shipment activity; oversee efficient, accurate, and timely customer service to ensure service goals are attained.
  • Maintain security of merchandise and equipment, and ensure safe working conditions; perform/supervise the annual physical inventory and daily cycle counts.
  • Determine routing of orders, and inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area.
  • Compile records of shipping and receiving activities, post weight and shipping charges, and prepare bills of lading.
  • Prepare various reports, including security, safety, inventory, trucking expense, and equipment maintenance.
  • Expedite special projects and emergency deliveries.
  • Participate in or assume leadership role on the Zone/Service Center Steering Committee.

Requirements

  • Minimum 1 year of experience in supervisory, logistics, and material handling.
  • Four-year degree preferred.
  • Strong leadership skills and ability to effectively supervise staff and achieve results through others.
  • Strong oral and written communication skills.
  • Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
  • Ability to operate and maneuver warehouse equipment, including pallet jacks, forklifts, and push carts, consistent with manufacturers’ instructions and safety instructions.
  • Ability to work in a warehouse environment, including adapting to seasonal changes, significant temperature variations, and inclement weather conditions.
  • Ability to abide by safety instructions and use of Personal Protective Equipment (PPE) or its equivalent is required.
  • Ability to operate and maintain all automated warehouse systems.

Benefits

  • Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
  • Life Insurance coverage for you and options for your family.
  • Flexible Spending Accounts to save on expenses.
  • Disability Benefits at no cost to you.
  • Profit Sharing Plans to share in our success.
  • 401(k) Savings Plan with company match to help secure your future.
  • Paid Vacation & Sick Days.
  • Paid Holidays throughout the year.
  • Paid Wellness Day to focus on preventive care and prioritize your health.
  • Community Time Off to volunteer.
  • Predictable Work Schedules: no weekends or nights for most roles.
  • Employee Recognition Program.
  • Educational Reimbursement and Career Development Programs.

About Graybar

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. We welcome people from all backgrounds, cultures, and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership, and inclusion at Graybar.

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