Service Center Manager with Power Generation, Coolers, Chillers

Job Summary

This role is responsible for managing/supervising experienced professionals who exercise latitude and independence in assignments. You will focus on policy and business plan implementation for short-term results (1 year or less). Set goals and objectives for team members to achieve operational/Job Family Group results. Manage projects and processes that are moderately complex with little oversight.

Nice-To-Haves

• Strong KPI experience for service personnel
• Financial Budgeting and Profit and Loss
• Leadership skills running service center
• Managing service technicians and equipment

Perks and Rewards

• Competitive compensation
• No cost medical plan option available
• Paid training programs and tuition reimbursement
• Sales career growth potential in expertise, leadership, and across territories
• Safety-focused culture

Benefits

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Life Insurance
• Retirement
• Paid Time Off
• 20% annual bonus
• Partial Relocation

What You'll Do

• Manage/supervise experienced professionals
• Ensure timely maintenance, availability, and reliability of the fleet for deployment
• Audit and make recommendations to ensure facilities are operated and maintained in line with Global Service Centre Management Standards
• Drive HSE issues through high personal involvement and visibility
• Develop strong working relationships and good communications with stakeholders
• Accountable for technician supervision and deployment through planning and scheduling

Qualifications

• Minimum of an associate degree or relevant experience
• 5-10 years' experience in planning, forecasting and managing service centers
• Technicians
• Knowledge of Power Generation, Coolers, Chillers
• ERP and CRM knowledge
• Professional and effective communication skills with a high level of self-motivation, energy, accountability, and commitment
• Ability to prioritize and respond with the appropriate sense of urgency
• Proven Customer focus with a strong sense of urgency for creative solutions