Service Center Manager - Salt Lake City - Commercial HVAC Sales and Service
Daikin Applied Americas · Salt Lake City, UT · 4 wk ago
Management$110k–$140k/yrFull-time
Your Responsibilities
- Develop business strategies and objectives to ensure quotas and financial plans are met or exceeded.
- Plan, align work, and resources so that customer needs, contractual obligations, and service work is completed within appropriate timeframes and meets quality expectations.
- Manage P&L and deliver on financial goals (revenue and operating income).
- Lead Account Managers and the Technician team enabling growth in service and repair, complex turnkey, building automation and energy solution projects.
- Build and maintain rapport with internal and external business partners, including Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved.
- Drive implementation of Daikin culture, including prioritization of safety and People-Centered Management.
- Provide leadership for the service team, including Service Coordinators, Account Managers, and Technicians.
- Coach and develop employees in order to maximize performance and potential.
- Solicit and apply customer feedback (internal and external).
- Improve processes, products, and services.
- Manage company assets and inventory to ensure proper cost control and operational efficiency.
- Ensure that the local office is compliant with all federal, state, and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations.
Your Qualifications
- Bachelor's Degree or equivalent experience.
- High School diploma or GED required.
- 6+ years related experience and training, preferably in commercial HVAC service industry.
- 4+ years of people leadership experience preferred.
- Leadership experience in Service, Sales, and Operations.
- Previous experience working with financial statements and managing P&L.
- Knowledge of HVAC designs, applications, and energy saving solutions.
Benefits
- Non-logoed company vehicle with most expenses paid.
- Multiple medical insurance plan options + dental and vision insurance.
- 401K retirement plan with employer match.
- Paid time off and company paid holidays.
- Paid sick time in accordance with the federal, state, and local law.
- Tuition Reimbursement after 6 months of continuous service.
Work visa sponsorship
Work visa sponsorship is not available for this position.