Service Center Coordinator

About the role

The Service Center Coordinator directs the daily operations of a satellite facility. This includes working with Technical Sales Representatives (TSRs) on business development and coordinating with the laboratory with respect to project management activities, sample receiving, and field services for work coming from the service center.

Requirements

• A high school diploma or associates degree.
• Able to speak and hear clearly while communicating with clients and the laboratory.
• Able to sit and/or stand for 100% of an 8 hour day.
• Dexterity in hands and fingers to operate computer and other equipment.
• Able to see to read reports and operate equipment.
• Able to lift 40 lbs.

Qualifications

• Establish a working relationship with clients.
• Work in collaborative efforts with local TSRs on business development.
• Communicate sampling schedules and project information to the laboratory.
• Project management functions for specific clients as requested by the laboratory.
• Communicate client concerns/issues to the laboratory.
• Courier activities as required.
• Train the local field team.
• Other duties as assigned.

Benefits

• Structured wage increases.
• Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks).
• Additional vacation days for years of service.
• Business support for education or training after 9 months with the company.
• Learning & development opportunities (unlimited access to e-learnings and more).

About ALS

Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone Matters

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society. ALS is a VEVRAA Federal Contractor. EOE AA Minority, Female, Veteran, Individuals with Disabilities