Service Cashier/BDC

Job Responsibilities

• Answer multiple phone lines in a courteous and professional manner
• Data entry
• Dispatching
• Aid with other administrative duties as needed
• Determine caller’s needs and route to the appropriate department
• Meet and greet visitors
• Determine visitor’s needs and contact the appropriate department
• Aid various departments with special projects as needed
• Provide excellent customer service to all service customers and vendors
• Handle irate customers in a courteous and professional manner
• Solve problems

Requirements

• Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
• Excellent interpersonal, verbal and written communication skills
• Knowledge in MS Office Applications (Word, Excel, Outlook)
• Attention to detail
• Availability to work a flexible schedule, including weekends
• Excellent phone etiquette and customer service skills
• Comfortable with answering a multi-line system
• Professional appearance a must
• Friendly and courtesy disposition
• Motivated, self-starter
• Work effectively with all departments with limited supervision
• Solid time-management skills
• Bilingual in Spanish (optional)

Competencies

• Self-starter
• Provide exceptional customer service to both internal and external customers
• Effectively communicate and collaborate with fellow employees
• Ability to multi-task

Pay

Competitive salaries and benefits

Schedule

Flexible schedule, including weekends

Toyota of Orlando is an Equal Opportunity Employer.