Service Cashier
North Freeway Hyundai · Spring, TX · 26 mo ago
Customer ServiceFull-time
Qualifications
- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Professional personal appearance
- Excellent communication skills
- Ability to meet company's production and quality standards
Physical Requirements
- Spend time indoors in air-conditioned areas
- Sitting on a regular basis
- Standing on a regular basis
- Walking on a regular basis
- Bending, twisting and/or stooping infrequently
- Kneeling and/or squatting infrequently
- Lifting less than 10 lbs infrequently
- Reaching and/or lifting overhead infrequently
- Climbing stairs
- Repetitive hand/finger movement on a regular basis
- Grasping/grabbing with hands on a regular basis
Expectations
- Must be able to follow detailed instructions and communicate effectively both orally and in writing
- Must be organized and able to work to specified deadlines
- Able to work on computer(s) for long periods of time in an office environment
- Must exhibit patience and tact in dealing with employees
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
- Understand the dealership's terminology and methodology
- Follow lawful directions from supervisors
- Understand and follow work rules and procedures
- Uphold the company’s non-disclosure and confidentiality policies and agreements
- Work evening, weekend and holiday work hours as required
- Receipt monies accurately and be able to reconcile transactions at the end of each day
- Must be able to multitask i.e. answer phones & receipt monies etc.
- Answer phones in a friendly and timely fashion
- Set appointments accurately
Job-Specific Expectations
- Add new material to file records, and create new records as necessary
- Answer questions about records and files
- Assign and record or stamp identification numbers or codes in order to index materials for filing
- Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements
- Find and retrieve information from files in response to requests from authorized users
- Keep records of materials filed or removed, using logbooks or computers
- Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition
- Design forms related to filing systems and scan or read incoming materials in order to determine how and where they should be classified or filed
- Perform general office duties such as typing, operating office machines or online systems, and sorting mail