Service Business Development Coordinator
New Bern Auto Group · New Bern, NC · 10 mo ago
Business DevelopmentFull-time
Responsibilities
- Answer customer calls and get them to the appropriate person
- schedule service reservations
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates and dealership management
- Utilize computer system daily
- Organize and schedule shuttles, loaners, rentals, pickup and deliveries
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Flexible Work Schedule
- Discounts on products and services