Service Billing Coordinator
About the Role
The Service Billing Coordinator serves as the first point of contact for callers and visitors while providing accurate, timely billing and administrative support to the Service Department. The position balances customer service, invoice preparation, document control, and general office support to help calls, visitors, service work orders, and billing records move efficiently through the organization.
Responsibilities
- Handle reception and customer service duties.
- Provide service billing and administrative support.
- Perform general office support tasks.
Requirements
- Minimum High School Diploma or GED; Associate’s degree preferred but not required.
- Professional telephone manner and clear communication with customers, vendors, visitors, technicians, and coworkers.
- Strong attention to detail and accuracy when reviewing service documents, entering data, and preparing invoices.
- Ability to organize multiple priorities, follow up on missing information, and maintain orderly records.
- Working knowledge of standard office software; experience with accounting, invoicing, or service-management systems is preferred.
- Prior experience in reception, customer service, billing, accounts receivable, or service-department administration is preferred.
- Dependable attendance and ability to work the assigned schedule.
Benefits
- Competitive pay.
- Comprehensive health insurance (including dental and vision).
- Health Savings Account with company contribution.
- Paid Life Insurance.
- 401(k) plan with company matching.
- Generous paid time off.
- Paid holidays.
- Professional development assistance.
- Employee discount.
About the Company
At Action Air Systems, we’re always looking for the best people to be a part of our team. Everyone working for Action Air Systems, Inc., is considered a major contributor to the success of the company. As we continue to grow, we look for hardworking people that truly care about coworkers and our customers.
“Every day, we strive to ensure that we provide the top service in everything we do.”