Service Associate (Universal Banker)
Location: Brooklyn and Staten Island, NY
About the role
Empire State Bank is seeking a Service Associate (Universal Banker) to create a positive and friendly customer experience for our customers and clients within Empire State banking centers. In this role, you will develop and deepen customer relationships by understanding their needs and recommending products and services that benefit them. You will exhibit strong sales and service skills, open accounts, process transactions, and present products and services while educating and assisting customers on utilizing Online Banking, Mobile Banking, ATMs, and technology at service stations.
Responsibilities
- Develop and deepen customer relationships by understanding their needs
- Recommend products and services that benefit customers
- Exhibit strong sales and service skills
- Open accounts and process transactions
- Educate and assist customers on utilizing Online Banking, Mobile Banking, ATMs, and technology
Requirements
- High school diploma or equivalent
- At least 2 years of cash handling and customer service experience
- Banking experience is a plus
- Able to sit, stand, and/or walk for extended periods
- Able to lift boxes up to 30 pounds
Benefits
- Competitive salary
- Benefits package
- 401(k) with employer match
- Paid time off
- Paid holidays
Pay
$20.00/hour
About Empire State Bank
Empire State Bank is a community-oriented bank, providing businesses and customers with a full range of products and services throughout New York. We provide customers with simple, customizable, and convenient methods to manage their accounts. Our tagline, “We Take Your Business Personally,” demonstrates our commitment and support to improving our communities. To learn more about us, visit our website at www.esbna.com.