Service Associate - Fargo, ND

What You Will Do

• Collect single use devices at hospitals within your designated territory.
• Visit all areas of the hospital, including operating rooms, patient floors, and patient rooms, as well as Electrophysiology and Cath labs.
• Engage with hospital staff, OR personnel, Supply Chain, EVS, Sales Reps, O.R. Management, facility champions, Hospital Administration, and other Stryker employees, stakeholders, and partners to provide optimal customer service on training and education around Stryker Sustainability Solution’s bins and what devices can be collected.
• Partner with your supervisor and sales representatives in your assigned territory and focus on building relationships with the customers and increasing the collections of single use devices for our customers.
• Participate actively in a positive culture and a respectful workplace through weekly huddles, annual in-person team meetings, and administrative communication.
• Adhere to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook.
• Perform field-based responsibilities within hospitals, building relationships with customers and performing educational in-servicing.
• Meet administrative expectations that require receipt growth reporting and collection tracking.

What You Need

• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.
• Highschool degree or GED.
• Use of your personal vehicle (drive 80-100 miles/day depending on territory).
• Ability to obtain and maintain needed credentials at all hospitals within assigned territory.
• Ability to effectively use computer programs (e.g. Word, Excel, Outlook, Power BI and Power Point).

Physical Requirements

• Middle work: Exerting up to 60 pounds of force daily, and/or up to 20 pounds of force constantly to move objects.
• (Pushing and/or pulling up to 60 pounds of force constantly, and ability to lift up to 40 pounds)
• Near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Effective communication through presentation skills, email, and phone.
• Able to use common office equipment (e.g. PC, Microsoft office, smart phone, etc.).

Benefits

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

About the Role

• Customer oriented representatives.
• A competitive spirit.
• Team players who are looking to launch a career with Stryker.
• Challengers who continually seek improvement for the business and their customers.
• Collaborative networkers who intentionally make connections with both internal partners and external contacts.
• Self-directed initiators who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

Schedule

Primary role responsibilities will be field based within hospitals building relationships with customers and performing educational in-servicing, along with administrative expectations that require receipt growth reporting and collection tracking.

Pay

$21.58 - $29.20 USD Hourly

Benefits

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

About Stryker

• Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
• Stryker impacts more than 150 million patients annually.

Essential Functions

• Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.