Service Assistant

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. The Cooper's Hawk Wine Club is one of the largest in the world, offering award-winning wines and exclusive membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to guests and Wine Club members. With Piccolo Buco by Cooper’s Hawk, we’re also bringing the vibrant flavors of Rome to them. Together, we’re creating a lifestyle brand like no other.

Benefits

• 50 percent dining and carryout discount; 40 percent retail wine discount; 20 percent discount on retail and private events
• Monthly wine tastings for two
• Medical, dental, vision, and telehealth coverage
• 401k with company match
• Paid time off and flexible schedules
• Early pay access
• Wellness and mental health support
• Wine and culinary education
• Career growth flight plan
• Team member rewards, milestone recognition, and referral bonuses

Responsibilities

• Start every shift with a positive attitude and prepare your station using company checklists.
• Stay stocked on tableware, dishes, and supplies to keep service flowing.
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
• Keep the dining room and work areas clean, organized, and guest-ready.
• Restock and reset tables quickly so guests are welcomed without delay.
• Communicate with servers, food runners, and managers to keep service running seamlessly.
• Help with food running and carryout orders to support the team whenever needed.
• Greet guests with warmth and a friendly attitude.
• Be helpful in answering questions about food, wine, and facilities.
• Go the extra step to keep the dining experience comfortable, welcoming, and polished.
• Jump in to help wherever needed so every shift feels like a team win.

Requirements

• At least 18 years of age
• Energy and positivity with a love for hospitality
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 40 pounds and standing for extended periods
• Open availability including weekends and holidays
• A team mindset and willingness to communicate clearly
• Ability to read, write, and understand English