Service Apprentice/Trainee

DMG MORI USA · Philadelphia, PA · 3 mo ago

On-siteOTHRFull-time

Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
Progression in the apprentice program is competency based, participants are generally enrolled for 2 to 3 years before they receive certification and promotion to Service Engineer.
Other duties as assigned.

High School diploma or GED.
Recent mechatronics program graduate or related field experience preferred.
Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic, aptitude.
Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or extensive experience (5+Years) in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
Analytical/problem solving abilities to define, troubleshoot, and repair a machine without assistance.
High interpersonal and social skills required to successfully complete assignments in stressful situations.
Verbal skills to effectively communicate varying levels of internal technical staff and customers.
Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
Proven written skills and discipline to complete required Technical documents and Reports in a timely fashion.
Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
Ability to follow complex written and verbal instructions correctly.

Technical aptitude in mechanical, pneumatic, hydraulic, electrical, or electronic systems.
Problem-solving and troubleshooting skills.
Interpersonal and communication skills.
Time management and adaptability.
Written and verbal communication skills.

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