Service Apprentice Technician - Heavy Equipment

About the Role

Ring Power Corporation, a full-line Caterpillar dealer, is seeking an Apprentice Technician to work under the direct guidance of a qualified technician. This role involves performing basic equipment repair functions, including maintenance, diagnostics, and replacement of parts and major components, while adhering to all safety and environmental policies.

Responsibilities

• Conduct all assigned work safely, wearing proper personal protective equipment and adhering to safety, environmental, and contamination control policies.
• Attend and complete required tasks and technician training classes in the apprenticeship program.
• Maintain a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble, and assemble machine components to manufacturer’s specifications.
• Perform basic equipment repair functions, including maintenance, diagnostics, removal, and replacement of parts and major components with mentor support.
• Work in an assigned area under the guidance of a qualified technician, maintaining a neat and orderly workspace while improving work methods and safety standards.
• Complete required documentation using appropriate software to record repairs and account for repair times.
• Submit Apprenticeship program documentation to mentor and supervisor as required.
• Maintain a positive attitude and supportive conduct toward the work team, contributing to team efforts by accomplishing tasks on time while meeting safety and quality expectations.
• Assist with facility maintenance by following contamination control guidelines, including housekeeping and other general maintenance duties.
• Perform other duties as assigned.

Requirements

• High School diploma or GED.
• 0-6 months of relevant experience.
• Ability to comprehend written material and communicate orally and in writing with employees and customers.

Preferred Qualifications

• Proficiency in computer use, Microsoft Office products, and relevant dealer software programs.
• Willingness to update knowledge through frequent re-training (once or more per year).

Skills

• Safety: Fully supports and follows safe work behavior, prioritizing safety in the workplace.
• Job-Specific Skills: Demonstrates mastery of job-specific knowledge and skills as identified in the Learning Management System (LMS).
• Communication: Uses active listening, clear communication, and feedback to ensure understanding and keep stakeholders informed.
• Initiative: Takes action without requiring direction, seeks perspectives, and makes timely decisions in ambiguous situations.
• Results-Oriented: Maintains urgency and commitment to achieving results despite obstacles, adjusting schedules as needed.
• Confidence and Drive: Confident in ideas and capabilities, approaches challenges with a "can-do" attitude, and remains focused on completion.
• Adaptability: Adapts to changing business needs, recovers from setbacks, and is open to new methods.
• Credibility: Demonstrates responsibility, reliability, and honesty; respects confidentiality and takes ownership of work quality.
• Personal Development: Proactively seeks learning and growth opportunities to refine technical and professional skills.

Physical Demands

• Frequently (3-6 hours/day): Climbing, kneeling, crouching, crawling, reaching, standing, walking, feeling, fingering, grasping, repetitive motion, talking, hearing, pushing/pulling/lifting up to 25 lbs.
• Occasionally (up to 3 hours/day): Balancing, stooping, pushing/pulling/lifting 26-50 lbs, lifting over 50 lbs.
• Constantly (6-8 hours/day): Sitting.

Working Environment

• Constantly (6-8 hours/day): Inside conditions (protected from weather but not temperature changes), noise sufficient to require shouting to be heard.
• Frequently (3-6 hours/day): Vibration, hazards (e.g., moving mechanical parts, electrical current, high places, heat/chemicals), atmospheric conditions (fumes, odors, dust, mists, gases, poor ventilation), exposure to oils and cutting fluids.
• Occasionally (up to 3 hours/day): Outside environmental conditions, extreme cold/heat, air particulates/contaminants requiring respirator use.

Schedule

Work is typically performed during regular business hours with occasional requirements to work nights, holidays, and weekends.