Service Appointment Coordinator Full-Time

Responsibilities

• Make service appointments
• Ask the client qualifying questions to uncover needs and direct calls appropriately
• Ensure that service consultants receive messages promptly
• File repair orders
• Concierge, assuring client guest lounges are neat and fully stocked with beverages and snacks
• Assisting our Service Appointment Coordinator with tasks

Requirements

• High School Diploma or Equivalent
• Demonstrated customer service skills
• Demonstrated communication and interpersonal skills
• 6-12 months previous work experience (preferred)
• Previous industry experience and knowledge of automotive terminology (preferred)