Service Appointment Coordinator

Responsibilities

• Fielding calls to our service department and answering general service questions
• Accurately setting and coordinating service appointments for our clients
• Communicating with service advisors regarding their clients that you speak with
• Make outgoing calls to clients to actively set appointments regarding maintenance/recall visits and client satisfaction
• Work cooperatively with the service department and other departments to be a team player
• Resolve issues and look for opportunities to enhance the Hines Park experience
• Manage the Service Rental Vehicles
• Learn Service cashier to be back up
• Other duties as assigned by the Management

Qualifications

• Previous experience in a BDC or Service Department is preferred but not required
• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and the ability to handle a dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver’s license and clean driving record

What We Offer

• Medical insurance
• Dental and vision Insurance
• Paid vacation time
• 401(k) plan with employer match
• Growth opportunities
• Family owned and operated
• Great work environment
• Team environment