Service and Route Technician

Duties and Responsibilities

• Install, maintain and repair Lucky Lincoln products (video game terminals and redemption terminals).
• Preventative maintenance and configuration of computer/security networks.
• Must be comfortable securing, handling, and transporting large sums of currency.
• Accurate and detailed recordkeeping of funds transactions.
• Filling redemption terminals with cash and removing cash from video gaming terminals.
• Accurately recording meter readings from VGTs (Video Gaming Terminals).
• Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to LLG's equipment or operations to management.
• Security and confidentiality of proprietary data and information.
• Perform minor maintenance of VGT machines when necessary.
• Firearm handling experience preferred

Successful Candidates Will Have

• Ability to complete tasks with minimal direction.
• Strong communication skills.
• Mechanically and technologically inclined.
• Strong moral character and work ethic.
• Ability to drive or ride in a vehicle for several hours per shift.
• Ability to walk, sit, stand, and lift up to 75 pounds at any time.
• High school diploma or GED required.
• At least 21 years of age.
• Be able to pass a background check and obtain a Terminal Handler’s license from the Illinois Gaming Board required.
• Ability to obtain and/or maintain firearms owners’ identification (FOID) and Permanent Employee Registration Card (PERC).
• Valid driver’s license with a clean driving record.
• Ability to work Thursday-Sunday, 8AM-4PM

Core Values

• Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.
• 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes significantly to our overall success.
• Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork.
• Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go.
• Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency.

Equal Employment Opportunity

We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.