Service Advisor/Tech

A Bit About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Seminole

Job Description

• Care for bikes so their owners love riding them
• Service all kinds of bikes on the spot
• Install awesome accessories customers select for their new bike
• Build relationships with people who trust you to keep their gear running flawlessly
• Closely support the Service Manager
• Face the department to customers when the Service Manager is not available
• Have stellar customer service chops and a willingness to learn
• Speak with customers to evaluate issues and recommend repairs
• Value fantastic hospitality skills above prior shop experience
• Have top-notch communication skills
• Have impressive attention to detail and a love for tinkering ‘til you figure it out
• Be eager to learn the ins and outs of servicing bicycles
• Be eager to continually learn proper service methods and new technologies

Trek Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

Trek Benefits

• EEO Employer
• Equal opportunity employer
• Strictly prohibits discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws
• E-Verify employer