Service Advisor (Sunrise Ford of North Hollywood)

If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Sunrise Ford of North Hollywood is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.

About the role

As a Service Advisor, you’re more than a middle person between the customer and the shop—you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

Responsibilities

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

Requirements

• Experience in automotive service, customer service, or sales
• Strong communication and problem-solving skills
• A calm, professional approach, especially when things get busy
• Passion for vehicles and a desire to keep learning

Benefits

• Health and dental benefits for you and your family
• One week of vacation time after your first year, two weeks after two years, and three weeks after five years
• Ongoing training, certifications, and access to Go Auto U
• 401K

Pay

$19-$20 per hour with bonuses

Schedule

Reliable Monday to Friday schedule with a rotating Saturday shift. No evenings.