Service Advisor/Sales Staff/Receptionist

About the role

We are a family-owned and operated automotive repair shop located at 3374 Sullivant Ave. We have been in business since 1972. We have a creative, positive, energetic work environment with the structure in place.

Responsibilities

• Excellent communication skills.
• Ability to comprehend instructions and information.
• Attention to details.
• Basic computer skills.
• Reliable transportation.
• Punctuality by following the work schedule.
• Able to meet the company's production and quality standards.
• A good driving record.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Interact well with others and be a positive influence on employee morale.
• Provide excellent customer service for all customers whether external and internal.
• Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.

Qualifications

• Answering phones and screening calls.
• Greeting customers when they come in.
• Helping Senior Service Advisor with Estimates as needed.
• Parts Ordering and handling in accordance with the company policies.
• Data entry, text messaging, mailings and general sales skills.
• Keeping area looks professional and organized.

Benefits

• Good compensation.
• Opportunity to earn a bonus.
• Paid holidays and vacations.
• Health insurance.

Other Details

• The right candidate will need to establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Interact well with others and be a positive influence on employee morale.
• Provide excellent customer service for all customers whether external and internal.
• Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.

Contact

Contact mike to set up an interview or questions at mike@shiffletautocare.com. Call 614-595-5600 send resume to the email please thank you.