Service Advisor - Renault

Location

Fish Brothers Renault

Working Hours

45 hours per week Monday to Friday (Saturday mornings on rota (overtime))

Benefits

• 23 - 27 days holiday plus bank holidays & birthday leave
• Pension Contribution Matching
• Life Assurance
• Health Cash Plan
• Enhanced Maternity and Paternity Pay
• Referral Bonuses

Salary

£29,500.00 OTE £33,000

Closing Date

11/08/2026

Job Description

The successful candidate will be responsible for:

• Ensuring customers are called in advance of their visit and on arrival, taking them through necessary paperwork and explaining technical terms clearly.
• Setting expectations with customers and keeping them updated throughout the repair of their vehicle.
• Taking payment and selling additional products that may be beneficial to the customer, such as retention products.

The ideal candidate will possess:

• Exceptional interpersonal skills
• Effective communication abilities
• Time management and organizational skills
• A desire to take control of their own earning potential
• Previous experience in an automotive customer service role

About the Role

We are a multi-franchise dealer group with a strong reputation, and we believe in creating a supportive and rewarding workplace where talent can thrive. Our Renault dealership offers opportunity for an experienced Service Advisor to join our busy and successful Service Department.

Qualifications

Previous experience in an automotive customer service role is essential.

Skills

Exceptional interpersonal skills, effective communication abilities, time management and organizational skills, and a desire to take control of one's own earning potential.

Benefits

• 23 - 27 days holiday plus bank holidays & birthday leave
• Pension Contribution Matching
• Life Assurance
• Health Cash Plan
• Enhanced Maternity and Paternity Pay
• Referral Bonuses

Pay

£29,500.00 OTE £33,000

Schedule

45 hours per week Monday to Friday 8am to 6pm with Saturday mornings worked on a rota basis and paid as overtime.

Company Culture

We are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we're part of. We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans.