Service Advisor Hagerstown Chrysler Jeep Dodge Ram

About the role

Hiring Immediately, Service Advisor. Excellent Compensation And Benefits. Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

Requirements

• Previous automotive service advisor experience is REQUIRED.
• Reynolds and Reynolds experience is a plus.
• Qualified applicants will have a track record of high performance.
• History of strong customer satisfaction scores.
• Demonstrate ability to be trained on OEM process and procedure.
• Integrity.
• Positive attitude.
• Passion to succeed.
• Willingness to learn.

Responsibilities

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Pay

Salary, monthly commission, multiple incentive programs; competitive salaries, commission, and bonus programs based on experience.

Benefits

• Employee‑owned: free shares not found elsewhere in the industry.
• Large client base; shop is full daily.
• Health, dental, vision, and paid time off.
• Employer