Service Advisor - Friendship Hyundai of Beckley
Friendship Automotive Enterprises · Beckley, WV · 2 mo ago
Full-time
About the role
Friendship Automotive is looking for Service Advisors to join the team at Friendship Hyundai of Beckley. The company has been voted one of Automotive News' Best Dealerships to Work For for 14 years, with locations across 4 states and 17 locations offering growth opportunities.
What You'll Do
- Promptly greet customers
- Obtain customer and vehicle information
- Clearly document vehicle issues and customer concerns
- Determine and recommend necessary maintenance
- Prepare an accurate estimate for the cost of services
- Monitor the service process and update customers frequently
- Communicate completed services and charges to customers
- Verify invoices and repair orders
Qualifications
- A strong focus on providing the best customer service around
- Excellent communication skills, both written and in person
- The desire to work in a fast paced position
- The ability to work well in a process-driven environment
- A focus on details and organization
- A professional, well-groomed personal appearance
Compensation and Benefits
Compensation for this position is driven by incentives and commission, with training compensation based on experience.
Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.