Service Advisor - Friendship CJDR of Forest City
Friendship Automotive is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a SERVICE ADVISOR to join our team at FRIENDSHIP AUTOMOTIVE of FOREST CITY! Our ideal candidates are reliable, self-motivated, and enjoy working with people!
What You'll Do
- Promptly greet customers to obtain contact and vehicle information
- Clearly document vehicle issues and customer concerns
- Determine and recommend necessary maintenance or repairs
- Prepare an accurate estimate for the cost of services
- Monitor the service process and update customers frequently
- Communicate completed services and charges to customers
- Verify invoices and repair orders
- Assist Service Manager as needed
Qualification Checklist
- A strong focus on providing the best customer service around
- Excellent communication skills, both written and in person
- The ability to work well in a process-driven environment
- The desire to work in a fast paced position
- A focus on detail and organization
- A professional, well-groomed personal appearance
Compensation and Benefits
Compensation for this position is driven by incentives and commission, with training compensation based on experience.
You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.