Service Advisor | Commission-Based - Gresham Subaru

About the role

Join a dealership on the rise—and be part of what’s driving that success. Gresham Subaru has experienced the largest market‑share growth in the past year and continues to grow every day. To support that momentum, we’re looking to add a Service Advisor to our Service Department. In this role, you’ll be a key link between our service technicians and our guests—guiding customers through the service and repair process, communicating clearly, and ensuring a smooth, positive experience from start to finish. This position is ideal for someone with prior automotive service advising experience who is ready to build a long‑term career with a fast‑growing, respected dealership.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed on completion times, service expenses, and possible changes
• Ensure the customer has a positive dealership experience

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• 1-3 years of automotive service advising experience
• Dealership experience
• A strong work ethic and good work history
• Must be 18 years or older & have a clean driving record with a valid driver’s license
• Able to pass a criminal background check
• Able to pass a pre-employment drug test

Skills

• Communication Skills