Service Advisor

About Us

Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.

Responsibilities

• Learn the basic operations of the Service Department
• Work closely with supervisor and Service Advisors to provide optimum customer service
• Greet customers and schedule service appointments
• Catalog customers concerns and comments
• Write service orders and descriptions of problems and repairs
• Translate customers’ repair problems into standard repair terminology
• Explain repairs to customers
• Test-drive vehicles to confirm service repairs
• Estimate the cost and time needed for repairs
• Handle customer complaints

Benefits

• Some work schedule flexibility available
• Benefit packages available: Health, Dental, Vision, Life, Flex Spending
• Paid vacations
• 401K plan with match
• Free parking