Service Advisor
RG&T Solutions · Springfield, MO · 5 days ago
OTHRFull-time
Role: Sales and Service Advisor, a full-time position focused on providing exceptional customer service in an automotive environment. Responsibilities: Greet customers, assess their vehicle needs, recommend appropriate services, and guide them through estimates, work orders, and invoices. Maintain clear communication about service status, costs, and options, while collaborating with technicians and management to ensure workflow efficiency. Schedule appointments, follow up with customers post-service, and uphold store cleanliness and safety standards. Qualifications & Skills: Customer-focused, organized, and professional with strong communication and active listening skills. Ability to learn automotive products, operate point-of-sale and digital inspection systems, and manage multiple priorities. A valid driver’s license and ability to work flexibly are required. Preferred experience includes automotive sales, basic product knowledge, ASE certification, or state inspector license. High school diploma or equivalent is necessary. Opportunities & Environment: The role offers competitive pay with commission, paid training, benefits, and career growth toward management roles. The work environment involves exposure to shop conditions and physical activity, requiring standing, lifting, and communication. We promote an inclusive workplace committed to equal opportunity.