Service Advisor
Responsibilities
The Service Advisor/Sales is responsible for promoting and selling automotive products and services, assisting customers across multiple locations without a fixed store. They greet customers professionally, listen to concerns, inspect vehicles, and accurately document service needs. They recommend appropriate services, communicate estimates, and provide updates throughout the service process. Additional duties include explaining warranties, conducting follow-up calls to ensure customer satisfaction, and tracking returns and warranty parts.
- Promote and sell automotive products and services
- Assist customers across multiple locations without a fixed store
- Greet customers professionally
- Listen to customer concerns
- Inspect vehicles
- Accurately document service needs
- Recommend appropriate services
- Communicate estimates
- Provide updates throughout the service process
- Explain warranties
- Conduct follow-up calls to ensure customer satisfaction
- Track returns and warranty parts
Qualifications
Must be at least 18 years old, able to work a minimum of five days including weekends, with prior experience as a Service Advisor helpful but not required. Candidates should have a professional appearance and demonstrate the ability to work in a process-driven environment.
Pay
Up to $60,000 annually, with competitive pay.
Benefits
- Tuition reimbursement
- Paid time off
- Insurance options
- 401(k) plan with match
- Discounts on services for family vehicles
- Opportunities for advancement