Service Advisor

About the role

At Friendly Honda, we are looking for a service advisor to enhance our growing service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. If you think you're ready to join us in growing our dealership, apply today!

Responsibilities

• Greet customers promptly
• Maintain a high CSI score
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms to a technician as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and vehicle history
• Prepare a complete and accurate estimate of cost for labor and parts
• Monitor the progress of each vehicle throughout the day, updating customers frequently
• Communicate all completed work and charges to customers
• Provide an excellent overall customer service experience

Qualifications

• Knowledge of automobiles preferred
• Friendly and positive attitude
• High volume mentality
• CSE focused

Pay

• $70,000 to $110,000 annual income potential
• Weekly and monthly performance bonuses

Benefits

• Medical, dental, and vision
• 401K
• Paid vacation and sick time
• Uniforms provided

Schedule

Unique work life balance with a four day work week