SERVICE ADVISOR
Drive Auto Group · Unionville, NC · 3 mo ago
OTHRFull-time
Responsibilities
- Schedule and arrange efficient and accurate diagnosis of reported problems
- Meet & greet customers in-person or via the phone
- Experience with CDK
- Make repair & preventative maintenance recommendations
- Follow up with customers to ensure their expectations were met/exceeded
- Maintain documentation, including PO, invoices, work orders, reports etc.
- Follow all organizational safety standards
- Adaptable to work evening and weekend shifts as needed
Qualifications
- A minimum of 1 year experience
- Experience in the automotive industry preferred
- Confident approach with customers to understand their needs
- Attention to detail and a positive attitude
- Strong communication skills
- Ability to work efficiently in a fast-paced environment
- Professional phone handling experience
Benefits
- Competitive compensation plans
- Collaborative team dynamic and Family-like atmosphere
- Supportive work environment
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts
Pay
Details on pay are not specified at this time.
Schedule
Position involves sitting for long periods of time and involves the use of office equipment and computers for long periods of time.